Completely digital
End-to-end online workflows - no paper, no postage - reducing time, risk, and environmental impact.
Online Banking Security Guarantee
Protecting data, roles, and actions — from application to release
MyGuarantee’s security architecture is built for regulated environments: verified identities, encryption, least-privilege roles, and detailed audit trails across every guarantee lifecycle.
Our Network
Features and Benefits
MyGuarantee offers secure, cost-effective and sustainable digital bank guarantees through an efficient and responsive application process - delivering speed, transparency, accuracy and security.
Fast
Digital requests and confirmation with beneficiaries
Cash Secured
Cash secured with Perpetual and AMP
No Fees
No application fee and no recurring fees
Key Features
Everything you need to deliver a complete MyGuarantee experience.
Same-day processing
Once onboarding is complete, guarantees can be created, approved and activated in hours.
Secure against fraud
Bank-grade encryption, verification, and role-based access controls across every action.
Live tracking
Real-time status from application to issuance, amendments and cancellation.
Reporting
Customisable reports for audit and operations.
Real-time updates
Instant email and dashboard notifications on status changes and required actions.
Full transparency
Clear visibility over every step to build trust with applicants and beneficiaries.
Documents dashboard
Single place to view, manage and download digital guarantees and related files.
Visible audit trail
Immutable, time-stamped logs of changes and approvals - auditor-ready, always.
Identity & Access Control
Verified users, multi-factor authentication, and strict role-based permissions safeguard access for applicants, beneficiaries, and reviewers.
Encryption & Integrity
AES-256 encryption in transit and at rest protects guarantee data, supported by cryptographic integrity validation on all records.
Audit & Accountability
Every transaction and edit is timestamped and attributable — creating a verifiable audit trail for compliance and claims.
Instant Verification
Beneficiaries verify authenticity online at bank guarantee verification, reducing fraud risk and manual checks.
Why security improves acceptance
Robust controls reassure beneficiaries and counterparties, ensuring smooth acceptance and fewer disputes at claim time. Learn more with digital vs paper and benefits of digital guarantees.
Frequently Asked Questions
Security and verification explained
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How does MyGuarantee protect customer data?
How does MyGuarantee protect customer data?
All data is encrypted both in transit and at rest, ensuring bank-grade protection throughout the process.
Access is restricted to verified users through role-based permissions and identity verification protocols.
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Is access limited by user role?
Is access limited by user role?
Yes. MyGuarantee follows the principle of least privilege — each participant (applicant, beneficiary, reviewer) only accesses the functions relevant to their role.
This prevents unauthorised viewing or editing of sensitive data.
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How are actions tracked and audited?
How are actions tracked and audited?
Every key action — from creation to release — is timestamped, versioned, and attributable.
This provides a complete audit trail for compliance reviews and dispute resolution.
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How can beneficiaries confirm authenticity?
How can beneficiaries confirm authenticity?
Beneficiaries can verify a guarantee’s authenticity anytime using our online verification portal.
Each instrument carries a unique, secure identifier linked directly to the issuing bank’s system.
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Does this meet banking security standards?
Does this meet banking security standards?
Yes. The platform follows industry-grade encryption, MFA, and integrity validation in line with Australian financial services security expectations.
MyGuarantee is developed in partnership with AMP Bank to meet regulated banking standards.
Related: secure platform · online issuance · requirements · digital vs paper · benefits