Fee Free Digital Bank Guarantees

Bank Guarantees issued the same day without the pain of paper. MyGuarantee is a distributor of Digital Bank Guarantees on behalf on AMP Bank.

MyGuarantee Dashboard

Our Network

AMP Bank
Aura Group
Perpetual
IDVerse
SimpleKYC
AWS
Hedera
Tide
AMP Bank
Aura Group
Perpetual
IDVerse
SimpleKYC
AWS
Hedera
Tide

Features and Benefits

MyGuarantee offers secure, cost-effective and sustainable digital bank guarantees through an efficient and responsive application process - delivering speed, transparency, accuracy and security.

Fast

Digital requests and confirmation with beneficiaries

Cash Secured

Cash secured with Perpetual and AMP

No Fees

No application fee and no recurring fees

Key Features

Everything you need to deliver a complete MyGuarantee experience.

Completely digital

End-to-end online workflows - no paper, no postage - reducing time, risk, and environmental impact.

Same-day processing

Once onboarding is complete, guarantees can be created, approved and activated in hours.

Secure against fraud

Bank-grade encryption, verification, and role-based access controls across every action.

Live tracking

Real-time status from application to issuance, amendments and cancellation.

Reporting

Customisable reports for audit and operations.

Real-time updates

Instant email and dashboard notifications on status changes and required actions.

Full transparency

Clear visibility over every step to build trust with applicants and beneficiaries.

Documents dashboard

Single place to view, manage and download digital guarantees and related files.

Visible audit trail

Immutable, time-stamped logs of changes and approvals - auditor-ready, always.

Eligibility criteria

Here are the simple checks you can do before applying for digital bank guarantees

01

Registered business

Both your business and the beneficiary must have an ABN or ACN.

02

Entity type

Any Australian entity such as a public or private business, or a government entity.

03

Appropriate use

The guarantee must be used for business purposes and issued in Australian dollars (AUD).

Frequently Asked Questions

Find answers to commonly asked questions about MyGuarantee

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What is a Bank Guarantee?

A bank guarantee is a financial commitment by a bank that promises payment to a beneficiary.

In residential leases, tenants provide a bond held by a government authority.

In commercial arrangements, no such government bond system exists—so parties rely on bank guarantees.

For example, in a Commercial Lease Bank Guarantee, a tenant arranges a bank guarantee in favour of the landlord, typically equal to 3-6 months’ rent.

If the tenant defaults, the landlord can claim against the guarantee, with the bank paying the agreed amount without requiring proof of loss.

Bank guarantees are also common in:

  • Construction contracts
  • Supply agreements
  • Government tenders
  • Defect Insurance
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What is MyGuarantee, and how does a digital Bank Guarantee work?

MyGuarantee is a fully digital, cash-backed bank guarantee platform backed by AMP Bank. We are the sole provider of AMP bank guarantees, allowing applicants and beneficiaries to manage guarantees entirely online.


Here’s how it works :


  1. The applicant (also called the principal) registers on MyGuarantee and completes due diligence checks.
  2. Once approved, the applicant can create a bank guarantee by choosing a beneficiary.
  3. The beneficiary is sent a link or, if already registered, they can log into approve the guarantee.
  4. The applicant settles the required funds with MyGuarantee.
  5. Once funds are received, the guarantee is activated and visible to both parties in the portal.
  6. If a beneficiary makes a claim, MyGuarantee verifies their authority before paying the guarantee to their nominated account.

The guarantee is entirely digital, legally enforceable, and does not require a physical copy.

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Who can use MyGuarantee?

MyGuarantee is designed for businesses and organisations that require bank guarantees, including :


  • Commercial landlords and tenants
  • Construction companies
  • Equipment leasing providers
  • Government contract and tender participants

Both large corporations and SMEs can benefit from the streamlined digital process.

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What are the benefits of MyGuarantee ?

  • No more paper bank guarantees or physical handling amend in real time, digitally.
  • No more standing in branches to return, cancel, or demand-do it digitally.
  • No more emailing back and forth on contract terms-manage this in-platform.
  • No more lost guarantees-reduce fraud and operational risk.
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What is an Issuer, Applicant and a Beneficiary ?

Participants on ARCGx for digital bank guarantees are:


  • Issuer : The institution / entity / bank is an issuer of the digital bank guarantee.
  • Applicant (Principal) : The party that requests a guarantee, usually a tenant, contractor, or supplier.
  • Beneficiary : The party in whose favour the guarantee is issued, typically a landlord, project owner, or client.
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Is a digital Bank Guarantee legally valid?

Yes. Digital guarantees are issued based on an enforceable legal framework.

Beneficiaries do not need a paper copy for a claim to be valid.

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How do beneficiaries make a claim?

  1. Log in to MyGuarantee and submit a demand.
  2. We conduct verification checks to confirm the claimant’s authority.
  3. Upon approval, payment is released to the nominated bank account.
?

Can I print a copy of my guarantee?

Yes. Applicants and beneficiaries can download a PDF copy.

Printing is optional and not required for legal or claims purposes.

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What happens when a guarantee expires or is no longer needed?

If the guarantee has an expiry date, it will automatically lapse at that time.

For open-ended guarantees, cancellation may be requested anytime.

Any remaining funds are returned to the applicant’s account.

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How long does it take to issue a guarantee?

Once your organisation is onboarded and due diligence is complete, guarantees can be created, approved, and activated within a matter of hours much faster than traditional manual processes.

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How secure is the MyGuarantee platform?

We use industry-standard security, due diligence, and verification processes to protect both applicants and beneficiaries.


  • Digital identity verification
  • Biometric checks
  • Funds are only released after thorough checks, reducing fraud risk

Still have questions? We’re here to help.


Contact Us

Unlock Fast, Secure Bank Guarantees

MyGuarantee offers secure, cost-effective and sustainable digital bank guarantees. Delivering speed transparency, correctness and security.

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